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Email Support |
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Secure
Email Relay Instructions
Recently, we
have upgraded our mail servers to utilize a tighter security when
sending outbound email. This is because SPAM (Unsolicited Commercial
Email) is becoming more and more prevalent on the net and our servers
were being used as spam RELAYS (and we ALL can agree that spam is
just bad).
It is important
for us to be as responsible for net-abuse as any other internet
service provider, so we have put these secure relay protocols into
place.
Most web hosting
companies require their customers to use their ISP's outbound email
server for custom domain outbound email, but we've provided some
other alternatives as well that we can offer.
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Secure
Outbound
This only requires that you change one setting in your email reader.
Secure Outbound Authentication is supported by the most popular
mail readers, including Outlook, Outlook Express, Netscape
Mail and more.
Click
here for instructions on how to use secure outbound
with your mail client.
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Static
IP Placement
If your mail program doesn't support Secure Outbound, and
you come from a static IP (like a DSL line or company T1),
we can set your IP on the mail server to accept relay mail
from it.
The drawback is that your IP can change
from time to time and you'll have to have us re-change it
on our mail servers when that happens.
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Use
your ISP's outbound email server
ALL dialup, DSL, etc. providers will provide you with an outbound
email server to use for your email. This server isn't ONLY
for your email address assigned to that given ISP, but is
also set to allow you to relay mail for your own domains (since
they set their mail servers to permit relay from THEIR IP
address ranges).
In this
case, you'd simply use www.ccs-sd.com for your inbound
server and someaddress.yourisp.com for the outbound mail server
settings.
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If you have
any problems utilizing any of these options, please don't hesitate
to give our support line (605-334-9200 ext. 223) a call. While we're very concerned with
net responsibility, we are also sensitive to your email needs.
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